MSC Trustgate leverages SigningHub for enhanced digital signature security

By Bindi Li, Sales VP – Asia, Ascertia

MSC Trustgate, a prominent Certification Authority (CA) based in Malaysia, has been a trusted provider of Public Key Infrastructure (PKI) solutions since 1999. As one of the four CAs in Malaysia certified by the Malaysian Communications and Multimedia Commission (MCMC), MSC Trustgate has the capability to issue and manage digital certificates.

In 2021, the company began collaborating with Ascertia to integrate its services with the Cloud Signature Consortium’s innovative API. This integration facilitates the seamless connection of digital signature solutions with Trust Service Providers (TSPs). This case study delves into why MSC Trustgate selected Ascertia as their digital signing partner.

Rising demand for secure, compliant digital signatures

With Malaysia’s regulatory landscape evolving, the demand for legally recognised and secure digital signatures was on the rise. This change was largely driven by regulations mandating businesses to implement compliant, secure, and legally valid signing solutions.

Additionally, as more organisations shifted to digital workflows, clients increasingly sought digital signing tools that were reliable, secure, and user-friendly. MSC Trustgate recognised the need for a flexible, scalable solution that could meet the diverse requirements of both public and private sector clients while adhering to Malaysian legal frameworks and global standards, including eIDAS.

Key selection criteria: What MSC Trustgate needed in a signing solution

When evaluating digital signature solutions, MSC Trustgate focused on several critical factors. Top of the list was security, as the solution had to offer advanced encryption to ensure robust protection for digital signatures. Equally important was compliance with both local and international regulations to guarantee the solution met all necessary legal requirements.

Integration was another priority. MSC Trustgate needed a solution that could seamlessly integrate with existing systems to avoid disruption to ongoing business operations.

Additionally, a user-friendly interface was essential for encouraging quick adoption across different business sectors. Finally, the ability to receive reliable technical support and a scalable partnership to accommodate future growth were also decisive factors.

After carefully considering various options, MSC Trustgate chose Ascertia’s solution, which met all these criteria while offering a high level of security and ease of use.

The solution: Ascertia’s SigningHub and Cloud Signature Consortium’s API

MSC Trustgate selected Ascertia’s SigningHub along with the Cloud Signature Consortium’s API to address their digital signing needs.

Ascertia’s solution stands out for its seamless integration capabilities, enabling MSC Trustgate to easily connect their digital signature applications with trusted signing services. This collaboration ensures that MSC Trustgate can provide a secure, compliant, and user-friendly signing solution for their clients across multiple industries.

Lo Nyan Tjing, CEO of MSC Trustgate, shared the company’s satisfaction with the partnership:

“Our collaboration with Ascertia has empowered us to offer a secure, reliable, and user-friendly digital signing service. Ascertia’s focus on security and effortless integration has allowed us to deliver trusted digital signature solutions that fully comply with regulatory requirements, while remaining easy to use for our clients.”

Building trust through seamless integration

By partnering with Ascertia, MSC Trustgate has successfully enhanced its digital signing offerings, providing a solution that is secure, compliant, and easy to implement. For organisations looking to improve their digital trust services, Ascertia’s signing solutions offer a proven approach to ensuring secure, legally compliant digital transactions.

If you’re interested in how Ascertia’s digital signing solutions can help your business strengthen security and build greater trust, contact Bindi Li, bindi.li@ascertia.com, to find out more.